Q: When it comes to the cleaning of the villas, which are your safety measures?
A: Knowing that disinfection is the principal concern these current days, at EasyVillas Mallorca we have decided to
use safety and hygienic measures according to the protocols, with specialized products (as the antibacterial
“Christenys” among others) to guarantee the total disinfection of our properties before every arrival.
To ensure these tasks are properly performed, we have opted for delaying the check-in time to 17:00h. The check-out
remains at 10:00h.
Apart from this, we offer an extra cleaning service to your liking (not included in the price of the villas) for the
customers that require so.
Q: What if my new booking gets affected in the future by a flight cancellation?
A: Easyvillas Mallorca will offer you the same options we are offering now to our existing bookings.
Q: I already have a booking with you but I am not able to travel to the destination. What can I do?
A: From now on, if authorities don’t change their advice to travel to one of the destinations we work with, Easy
Villas Mallorca will continue operating as normal, as per in our Terms and Conditions.
Q: What happens with my booking if my flight gets cancelled?
A: Subject to your flights being cancelled or medical reasons Easy Villas Mallorca also gives you the option to
change your dates just paying for the difference in the nightly rate.
IMPORTANT: These offers have no cash value, cannot be transferred and once re-booked may not be amended.
Q: None of the options mentioned above satisfies me. Can I cancel my booking?
A: Yes, you can cancel your booking as per in our Terms and Conditions.
If you would like to cancel your booking, please contact us.
